Ways to Troubleshoot a Slow Network

1. Check Your Internet Speed
   • Use online speed tests to measure your download and upload speeds.
   • Compare your results against your service provider’s promised speeds.
2. Restart Your Devices
   • Power cycle your modem and router by unplugging them for 30 seconds and then plugging them back in.
   • Restart computers, smartphones, and any other connected devices.
3. Reduce Network Congestion
   • Limit the number of devices connected to your network.
   • Disconnect devices that are not in use.
4. Check for Background Applications
   • Close applications that may be using bandwidth, such as streaming services or downloads.
   • On computers, check for updates or applications running in the background.
5. Update Firmware and Drivers
   • Ensure your router’s firmware is up to date.
   • Update network drivers on your computers and devices for improved performance.
6. Use a Wired Connection
   • If possible, connect your device directly to the router using an Ethernet cable to rule out Wi-Fi issues.
7. Check Signal Strength
   • For Wi-Fi connections, reposition your router to a more central location.
   • Avoid physical obstructions like walls and electronic devices that may interfere with the signal.
8. Change Wi-Fi Channels
   • Access your router settings and switch to a less congested Wi-Fi channel, especially if you live in a densely populated area.
9. Adjust Quality of Service (QoS) Settings
   • Enable QoS on your router to prioritize certain types of traffic, such as gaming or video streaming.
10. Run a Malware Scan
    • Use antivirus software to scan for and remove malware that may be consuming bandwidth.
11. Contact Your Internet Service Provider (ISP)
    • If you’ve tried everything and the issue persists, reach out to your ISP for assistance and to check for issues on their end.

By following these steps, you can effectively troubleshoot and identify the cause of a slow network connection.